SkillWood — Terms of Use
These Terms of Use (the “Terms”) form a binding agreement — the end user licence agreement — between you and THE BIG BOX SRL (“we”, “us”, “our”) governing your use of the SkillWood application and related services (“SkillWood”, “the App”, “the Service”).
By downloading, installing, starting a trial, purchasing a subscription, or otherwise using SkillWood, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
THE BIG BOX SRL
Corso Savona 121, 14100 Asti (AT), Italy
Product support: support@skillwood.ai
Company: support@thebigbox.agency · https://thebigbox.agency
1. What SkillWood is
SkillWood is a do-it-yourself woodworking app. It provides step-by-step project plans, cut lists, material lists and drawings, tools for organising your workshop and your own builds, and AI-assisted features that analyse photographs you submit — for example identifying a wood species, estimating the value of a finished piece, suggesting a repair, or generating a project outline from a description and reference photos.
SkillWood is an information and reference product. It is not a professional engineering, structural, safety, appraisal or valuation service, and it does not replace the judgement of a qualified professional.
2. Eligibility
You must be at least 18 years old to use SkillWood. Woodworking involves sharp tools, power tools, dust and chemicals, and the Service is intended for adults. By using the Service you confirm that you are 18 or over and that your use complies with the laws of your country or region. If you allow a minor to use the App, you do so under your own supervision and responsibility.
3. Licence
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use one copy of SkillWood on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service and the Usage Rules in Apple’s Media Services Terms and Conditions. All rights not expressly granted are reserved by us.
4. Subscriptions and payments
Core parts of SkillWood are available free of charge. Full access to the project library and the AI tools requires SkillWood Pro, an auto-renewable subscription sold through Apple In-App Purchase. The following terms apply, in line with Apple’s requirements:
- Title and length. SkillWood Pro is offered as an annual (12-month) auto-renewable subscription. Where an introductory offer is available, the exact offer — for example a free trial period, or a discounted first period — is shown on the purchase screen before you buy.
- Price. The price, currency and duration applicable to you are always displayed on the in-app purchase screen and on the App Store product page before confirmation. Prices may vary by country and may change for future billing periods; we will give notice of a price increase as required by Apple and applicable law, and you may cancel before it takes effect.
- Payment. Payment is charged to your Apple ID account at confirmation of purchase. We do not receive, process or store your payment card details.
- Automatic renewal. The subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period, at the price then in effect for your subscription.
- Managing and cancelling. You can manage your subscription and turn off auto-renewal at any time in Settings → [your name] → Subscriptions on your Apple device, or in your Apple ID Account Settings. Cancelling stops future renewals; access continues until the end of the paid period.
- Free trials. If a free trial is offered, any unused portion of the trial period is forfeited when you purchase a subscription during that trial. Unless you cancel at least 24 hours before the trial ends, the trial converts automatically into a paid subscription at the price shown.
- Refunds. Purchases made through Apple In-App Purchase are handled by Apple, and refund requests are subject to Apple’s policies (reportaproblem.apple.com). We cannot issue refunds for App Store purchases directly. Your mandatory statutory rights as a consumer, including under EU and Italian consumer law, are not affected.
- Right of withdrawal (EU/EEA consumers). Digital content is supplied immediately upon purchase. By completing a purchase you request immediate performance and acknowledge that your 14-day right of withdrawal is lost once supply has begun, to the extent permitted by Article 16(m) of Directive 2011/83/EU. This does not affect your rights in respect of non-conforming digital content.
- Restoring purchases. An active subscription can be restored on your devices signed in with the same Apple ID, using the restore function in the App.
5. Safety — read this before you build
Woodworking is dangerous. Saws, routers, chisels, sanders, finishes, adhesives and wood dust can cause serious injury, permanent disability, fire, respiratory harm or death.
You are solely responsible for your own safety and for the safety of anyone around you. You agree that you will:
- read and follow the manufacturer’s instructions and safety warnings for every tool and material you use;
- use appropriate personal protective equipment, guards, dust extraction and ventilation;
- verify every dimension, cut list, load, fixing and material specification yourself before cutting, assembling, mounting, loading or using any item;
- not rely on SkillWood for anything structural, load-bearing, weight-bearing, electrical, child-related or otherwise safety-critical without checking it with a qualified professional and with local building and safety rules;
- stop and seek qualified help if a project is beyond your skill, tools or workspace.
Plans, drawings, measurements, material lists and AI results may contain errors, may not suit your materials or conditions, and are provided for general guidance only. You use them entirely at your own risk.
6. AI features and the content you submit
When you use an AI feature, the photographs and text you submit are sent to our servers and processed by our AI provider so that a result can be returned to you. How that data is handled is described in our Privacy Policy.
- Accuracy. AI results — species identification, valuations, repair suggestions, generated plans — are automated estimates. They can be incomplete, inaccurate or wrong, and they are not professional, appraisal, safety or financial advice. Verify them independently before acting on them.
- Your content. You keep ownership of the photographs and text you submit. You grant us a limited, worldwide, royalty-free licence to host, transmit and process that content solely in order to operate the feature you requested and to maintain and secure the Service. We do not use your content to train AI models.
- Your warranties. You confirm that you own or have the necessary rights to the content you submit; that it does not infringe anyone’s rights; that it does not contain other people’s personal data, identifiable faces, or confidential material without their consent; and that it is not unlawful, harmful or offensive.
- Fair use. AI features run on paid third-party infrastructure. We may apply reasonable rate limits and may suspend access if usage is automated, abusive or clearly outside normal personal use.
7. Acceptable use
You agree to use SkillWood only for lawful, personal purposes. You may not:
- copy, redistribute, publish, resell, sublicense or share the plans, drawings, cut lists, photographs, text or other content of the App;
- scrape, bulk-download or systematically extract content, or use the Service to build a competing or derivative product or dataset;
- reverse-engineer, decompile or disassemble the App, or attempt to derive its source code, except to the extent this restriction is prohibited by applicable law;
- circumvent paywalls, licence checks, rate limits or other technical protections;
- interfere with, overload, probe or disrupt the Service or its infrastructure, or access it through automated means;
- use the Service in violation of any applicable law, or of export control or sanctions rules.
Breach of this section may result in suspension or termination of access without refund.
8. Intellectual property
SkillWood, its software, name, logo, design, and all project content — plans, drawings, cut lists, instructions, photographs and text — are owned by THE BIG BOX SRL or its licensors and are protected by copyright and other intellectual property laws.
What you may do: build the projects for yourself, print or export plans for your own workshop use, and sell physical items that you personally build from a plan.
What you may not do: distribute, publish or resell the plans, drawings or other content themselves, in any format, whether free or paid, or present them as your own.
9. Third-party services
We use third-party providers for distribution and payments, subscription management, AI processing, hosting and support chat. They process limited data on our behalf under contract, as set out in our Privacy Policy. The App may also link to third-party websites and content that we do not control and are not responsible for.
10. Availability and changes to the Service
We aim to keep SkillWood available and up to date, but we do not guarantee uninterrupted availability. We may add, change, suspend or discontinue features, content or the Service as a whole, for example for maintenance, security, legal reasons or changes in third-party services. Where a change materially reduces what you have paid for, you may cancel your subscription; your mandatory consumer rights are unaffected.
11. Termination
You may stop using SkillWood at any time by cancelling your subscription and deleting the App. We may suspend or terminate your access if you breach these Terms, use the Service unlawfully, or create a risk or legal exposure for us or other users. Upon termination your licence ends immediately. Sections that by their nature should survive — including intellectual property, disclaimers, limitation of liability, indemnity and governing law — survive termination.
12. Disclaimer of warranties
To the maximum extent permitted by applicable law, SkillWood is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, that content, measurements or AI results will be accurate, complete or suitable for your purpose, or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you; nothing here limits the legal guarantee of conformity owed to consumers under EU and Italian law.
13. Limitation of liability
To the maximum extent permitted by applicable law, THE BIG BOX SRL shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, goodwill or opportunity, arising out of or relating to your use of, or inability to use, the Service — including damage, injury or loss resulting from your use of plans, drawings, measurements, materials or AI-generated results.
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the Service shall not exceed the greater of (a) the amount you actually paid to us or through the Service in the twelve months preceding the event giving rise to the claim, or (b) USD 100.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law, including the mandatory rights of consumers under EU and Italian law.
14. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold harmless THE BIG BOX SRL and its directors, employees and agents from any claim, damage, loss or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, the content you submit, or your infringement of the rights of a third party.
15. Apple-specific terms
The following applies to the App obtained through the Apple App Store:
- These Terms are concluded between you and THE BIG BOX SRL only, and not with Apple. Apple is not responsible for the App or its content.
- Apple has no obligation to provide any maintenance or support services for the App. All support requests should be directed to support@skillwood.ai.
- In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.
- Apple is not responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
- If a third party claims that the App infringes its intellectual property rights, THE BIG BOX SRL, and not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.
16. Changes to these Terms
We may update these Terms from time to time. The current version is always available in the App and at skillwood.ai. Material changes will be notified in the App or by other appropriate means before they take effect. Continuing to use SkillWood after an update means you accept the revised Terms; if you do not accept them, cancel your subscription and stop using the Service.
17. Governing law and disputes
These Terms are governed by the laws of Italy, excluding its conflict-of-law rules. Disputes shall be subject to the jurisdiction of the courts of Italy — provided that, if you are a consumer resident in the EU/EEA, you keep the protection of the mandatory provisions of the law of your country of residence and may bring proceedings before the courts of your place of residence.
Consumers in the EU may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr. We would prefer to resolve any issue directly first — please write to support@skillwood.ai.
18. General
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be interpreted so as to achieve its intended purpose as far as the law allows. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition or transfer of assets. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service. These Terms are drafted in English; a translation, if provided, is for convenience only.
19. Contact
Support and legal notices: support@skillwood.ai
THE BIG BOX SRL
Corso Savona 121, 14100 Asti (AT), Italy
support@thebigbox.agency · https://thebigbox.agency